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Privacy & Cookies Policy

The National Wallace Monument (Stirling) is managed and operated as a heritage attraction by Stirling District Tourism Ltd. (SDT), which is registered as a charity in Scotland (No. SC023597).

SDT Ltd. recognises the need to respect the privacy of visitors and customers, and this policy statement is designed to provide information on how any information obtained by the company is used.

Where customer information (including contact details) has been obtained with consent, this may be used to provide information which may be of interest to visitors (covering activities, events, special offers and promotions, etc.).  This information may be sent to customers by e-mail or by other means.

The Collection of Personal Data

SDT Ltd. may collect data through different means, including the National Wallace Monument Web Site (www.nationalwallacemonument.com), online transactions (including event and ticket bookings and merchandise sales), research and surveys carried out on-site at the National Wallace Monument (and through other channels), competitions and special promotions, and through projects managed and undertaken in conjunction with third parties (including other visitor attractions).  No data will be collected without firstly notifying customers and seeking consent.

The Use, Management and Control of Personal Data

Personal data obtained by SDT Ltd. will be used solely in conjunction with the charity’s activities in managing and operating the National Wallace Monument as a visitor attraction, and with the purpose of providing relevant information and services to customers.  It will never be made available on a commercial basis to third parties.

Visitors and customers who have provided personal data to SDT Ltd. may request at any time to have this information deleted, and to be removed from all contact lists, records, etc.

Personal Data obtained from Third Parties

Where SDT Ltd. obtains customer information (including contact details) from third parties, appropriate steps will be taken to ensure that the data has been obtained through procedures which satisfy UK and European legal requirements before being used.  SDT Ltd. will only use such data when it is satisfied that it has been obtained with the consent of the owners.

Data Protection Act

SDT Ltd. is registered with the Information Commissioners Office (ICO) under the terms of The Data Protection Act (1998)(DPA).

 

Cookies

Visiting our website with your personal browser settings configured to accept cookies implies to us that you are in consent to our use of cookies as described below.

The Law

On May 25th 2012 a European Union law was implemented by UK legislation, The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011, with a requirement that websites that leave non-essential cookies on visitors’ devices have to inform the visitor what these cookies are. This website complies with this law by providing information on the cookies we use so that if you choose you can either modify your browser settings to manage cookies or leave the website.

How we use Cookies

This web site also uses non-essential cookies so that we can serve you better, but all user data collected in this manner is anonymous. This site uses visitor tracking that will use cookies to track information about how visitors come to the website, which pages they visit, and other actions that visitors make whilst on the site. This data is then used in order to improve the user experience of our web site.

Non-essential Cookies also enhance our web site performance in a number of ways, personalising your experience on our site, making it more convenient for you.

Your Options

Should you wish to do so, you can refuse cookies by disabling them in your web browser’s settings. Most browsers are defaulted to accept and maintain cookies and you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or not. Please consult the support documentation for your web browser, which can be found online, for more information. More detailed information about controlling cookies on your computer is also available at the About Cookies website.

If you do not wish to disable cookies then you have the option to leave the website.

What is a Cookie?

A cookie is a small amount of data that is sent in a text file to your computer browser from a website’s server and is then stored on your computer, but only IF your browser’s preferences are set by you to allow it. The only personal information a cookie can obtain is information a user supplies. A cookie cannot read data from your hard disk or read cookie files created by other sites.

NB: If you are browsing from within a work based network you may not have adequate permissions to allow you to control the cookies that are set.

This site uses the following non-essential cookies:

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Google.com

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These are Google preference cookies, a unique identifier used by Google applications to store user preferences. They may not be delivered depending on the browser being used.

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This cookie is essential for site functionality and is used to store and retrieve values for a user as they navigate the site. It is held temporarily in memory and is deleted when the browser is closed.

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These cookies are used by Trip Advisor to manage our Reviews and Certificate of Excellence.

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